Planning a Microsoft SharePoint migration? Whether you're moving from SharePoint On-Premises to SharePoint Online, consolidating legacy systems, or upgrading to the latest version, this guide walks you through every critical step. From pre-migration planning and data inventory to user adoption and long-term maintenance, we’ve compiled the best practices, tools, and expert tips to ensure a smooth and secure SharePoint migration. Designed for IT leaders, SharePoint admins, and digital transformation teams, this step-by-step guide helps you avoid common pitfalls and achieve long-term success in your cloud or hybrid SharePoint environment.
SharePoint encompasses a range of software solutions, including both on-premises and cloud-based platforms. These solutions vary from state-of-the-art technologies to legacy systems, catering to diverse business needs and technological preferences.
Many IT Directors and CTOs are keen to transition their teams to the latest cloud-based SharePoint solutions. This move promises enhanced functionality and efficiency. However, the shift to modern SharePoint solutions presents considerable challenges for organizations.
At Calance, our team brings over two decades of experience guiding organizations through the complexities of migrating from on-premise SharePoint to SharePoint Online. The transition process is intricate, requiring thorough analysis and meticulous execution to guarantee a successful move to the cloud.
This guide leverages our expertise as a trusted IT services partner, detailing the key requirements and complexities of migrating to Microsoft SharePoint Online. It addresses crucial aspects like data integrity, business continuity, and security - outlining essential factors IT leaders must consider for a successful transition to advanced cloud-hosted SharePoint services.
Before diving into the specifics, it’s crucial to understand why migrating to SharePoint is vital to providing a customizable collaborative experience for your employees. In today’s diverse work environments—spanning virtual, in-person, and hybrid models—managing a constant flow of digital documents, interactions, workflows, and data becomes essential. Without a structured system, an enterprise’s online presence can become a barrier to achieving success rather than a catalyst.
SharePoint offers a robust solution for data organization that is:
Scalable: As a business grows, SharePoint’s flexible platform can adapt to its increasing data content and team collaboration
Understanding the essentials of a successful migration can be challenging without a solid grasp of SharePoint and its ecosystem. Below is a brief overview of the foundational elements.
SharePoint is Microsoft’s intranet solution for internal workplace communication and collaboration. It is designed to create online hubs where coworkers, partners, and even customers can create workflows, share documents, and generally work together. It functions as a central hub for a company’s digital documents and collaboration activities.
SharePoint centralizes document storage and integrates a company’s systems into Microsoft Office tools. It unifies workspaces in real-time.
SharePoint’s out-of-the-box features provide all of the basic elements required for an effective intranet site. It also enables users to create custom solutions when required. With SharePoint, users can also:
Whether it’s through basic services or customized solutions, SharePoint has the potential to revolutionize the internal operations of a modern enterprise.
As highlighted before, SharePoint is not a singular solution. Along with the customizable options, there are multiple formats of the software. This guide focuses on the two primary versions organizations typically consider:
While older versions of SharePoint On-Premises are still in use, this guide focuses on the latest SharePoint On-Premises version to support upgrade planning. At Calance, we bring deep expertise across all SharePoint editions — from legacy systems to SharePoint Online — and can support migrations to or from any version, ensuring a seamless, efficient, and tailored transition for your organization’s needs.
While on-premise solutions remain relevant in certain contexts, the majority of organizations now prefer SharePoint Online to meet the modern demands of collaboration in a remote-first, post-pandemic world.
SharePoint is an effective and productive workplace solution with its online version being especially relevant to the modern era of remote work and flexible schedules. For organizations considering a transition to SharePoint Online, understanding the intricacies of a migration is crucial.
In the upcoming sections, we will delve into the comprehensive process of a successful migration, covering areas from initial preparation to post-migration best practices. The journey begins with a detailed assessment of the organization’s current SharePoint environment to ensure a smooth and effective transition.
A successful migration starts with a thorough evaluation of the existing SharePoint environment. This involves understanding the organization’s current collaborative tools and communications infrastructure, including content and applications.
Here’s how to approach SharePoint environment assessment:
A comprehensive understanding helps determine an organization’s compatibility with its eventual SharePoint environment goals.
Once the leadership team has a clear understanding of its organization’s current SharePoint environment, it can consider focus areas for improvement. The SMART framework (specific, measurable, attainable, relevant, and time- bound) for migration helps set clear, realistic goals, such as a particular milestone or completion date.
It’s wise to establish clear metrics to measure progress toward migration goals, such as:
Tracking the percentage of data and content migrated over to the new system. This can be via raw data or the number of documents migrated.
Setting quality goals and defining clear metrics are essential for facilitating a smooth migration.
Data is complex and often contains sensitive information. To avoid unnecessary risks, it must remain secure and compliant throughout the migration process.
Data governance plays a critical role in a migration process. Teams must have clear processes, policies, and practices in place for managing information before, during and after migration.
Implementing robust security protocols, such as encryption and access controls, helps safeguard data and facilitates the detection, assessment, and resolution of any security breaches or compliance issues that may arise during migration.
Risk mitigation: This includes implementing safeguards and developing contingency plans to address potential risks such as data loss, system downtime and compatibility challenges. By anticipating these issues, the team can put measures in place to minimize impact and ensure a more resilient migration process.
A good migration plan considers critical factors like time, resources and risk before initiating action.After completing the assessment and preparation stages, it is crucial to establish a framework for the data migration itself. Here are the essential steps to achieve this effectively.
A successful migration plan relies on a well-defined data map. Begin by creating a comprehensive data inventory, listing all documents and files currently held by the company. This inventory should include detailed information such as titles, locations, and key attributes.
IT leaders can use this phase to evaluate the relevance of each document to current organizational goals. This step allows for:
Preprocessing Assessment: Evaluate data quality and identify inconsistencies or compatibility issues that may affect the migration.
Thorough data mapping upfront can streamline the migration process and reduce complications.
The process of mapping out data presents opportunities to clean it up. Using filters such as URLs, file sizes, and duplicate documents can help identify superfluous or troublesome data in an existing system.
This is an ideal time to remove or archive any unnecessary, outdated and redundant files. Proactively engaging in this process minimizes the volume of data requiring migration. It ensures that the retained data is relevant, well-structured, and optimized for its new SharePoint environment.
Accessing controls throughout the migration process is critical. It’s prudent to record, remove, reorganize, and simplify the existing structure for user permissions prior to migration. Understanding current permission and access controls makes it easier to plan a successful migration. It allows for a controlled environment where all parties remain aware of user permission updates and changes.
A successful SharePoint migration hinges on effective collaboration. When allocating resources and considering team members to assist with migration, leaders must address how the individuals will collaborate.
If an organization chooses to work with a third-party IT services provider, this adds another layer of communication complexity. It’s important to establish clear roles, responsibilities, and communication channels to keep everyone working effectively and efficiently.
The process of identifying, preparing, transforming, and migrating data isn’t a one-size-fits-all activity. It’s necessary to consider what areas of migration require customized solutions that are unique to a business’s circumstances. From geographic elements to specific categorizations of sensitive information, it’s wise to identify personalized elements ahead of time. This step ensures that these elements do not impede the migration process.
There are several methods to execute a SharePoint migration, each with its own advantages and considerations:
The hybrid method combines on-premises and cloud-based solutions. This allows businesses to be selective in choosing which workloads move to the new cloud system and which items (such as sensitive data) stay on-premise.
Each method offers different benefits and allows businesses to select the best fit for their requirements.
When planning the transition to SharePoint Online, selecting the right migration tools is crucial. Here are several options, each with unique features to facilitate the move:
When migrating to SharePoint, you can choose between out-of-the-box (OOB) or custom solutions.
Custom solutions offer many benefits such as precision, flexibility, and ability to adapt to specialized or complex migration needs. However, they also require greater pre-migration testing and can be an expensive option comparatively.
Out-of-the-box (OOB) solutions adhere to preset methods, providing convenience, speed, and affordability. They seamlessly integrate with future upgrades and ongoing maintenance. However, they are inherently limited and incapable of addressing more nuanced data migration demands.
There are multiple factors that can help decide whether a custom or an out-of-box migration solution is a better fit for an organization. Here are a few questions to consider when making the choice:
Is your organization's data particularly complex and unique in its organizational
structure? If the answer is yes, then this may necessitate a customized solution.Is your organization seeking a fast and frictionless deployment? If so, an OOB solution
offers simple, generalized experiences without highly technical data requirements.
Do you have proprietary business processes that won’t conform to general data
management solutions? If so, a customized solution could be tailored to meet these
unique needs.
Weighing elements like budget, convenience, speed and complexity can help decide the best approach for each migration.Pre-migration testing is an attempt to identify potential migration issues before beginning the migration itself. This “pre-check” begins with the process of moving data. However, instead of actually doing so, it looks for potential red flags and brings them to the attention of a migration team. A migration tool like ShareGate, for example, offers a Migration Pre-Check feature. This walks a user through the steps required to initiate a migration and then produces a Pre-Check report with warnings and errors.
Post-migration testing is done after a migration is complete. Its goal is to confirm that a company’s data is intact and that key functionalities are working as expected in its new SharePoint environment.
Post migration, users can also highlight the key data they want to check on their own as an additional test. If the test reveals errors, users can address them immediately before they become an issue.
Pre and post-migration testing verify each migration on a foundational level. However, there is still the question of whether the new SharePoint environment is meeting the requirements of its users.
User acceptance testing seeks feedback from end-users to see if their new online workspace is meeting their needs and expectations. When that is not the case, steps can be taken to address ongoing requirements proactively before they impact productivity.
To address any issues that arise during the testing and validation period, there are many common troubleshooting tips, solutions, and best practices that are available online.
Below are examples of issues that could arise and their resolution:
Error messages like “We are unable to connect to the site you provided,” are
common. They require active intervention to restore or request access to a source site.
A successful migration is exciting, but it is only the first step. To make the most of a new SharePoint environment, users must also maintain best practices post-migration. Here are a few of the most common best practices worth prioritizing.
A migration isn’t complete until users can employ the data. Proper training can ensure a frictionless adoption of the new system. It also offers proactive, hands-on support as users adapt to their new SharePoint environment.
Regularly scheduled optimization and performance reviews are an important aspect of the longevity of a SharePoint environment. Dedicated monitoring tools can help organizations track metrics from response times to server resource utilization; and can even help improve data performance over time.
A disaster recovery plan is an essential part of any SharePoint system including the one that runs online. A good plan includes backups, versioning, and access controls. This ensures minimal downtime and rapid restoration of operations in the event of a data loss or similar unexpected issue.
Security and compliance are critical elements in all data management endeavors. A migration could create loopholes for cybersecurity failures or compliance issues. Below are key elements to consider in order to avoid these concerns.
Ensuring compliance with regulations concerning data management, security, and confidentiality is critical during a migration process. The specific requirements can vary significantly across different industries. For example, in the healthcare sector, the retention period of data is a crucial consideration due to stringent privacy and storage regulations.
In contrast, for legal data, maintaining consistency in data presentation is vital to ensure that all records are uniform and meet legal standards. These differences highlight the need for a migration strategy that is not only thorough but also customized to meet the particular compliance demands of each industry.
It’s worth discussing these nuances with a qualified IT vendor so that a CTO or other C-suite leaders can come up with an adequate security and compliance response.
It is wise to encrypt data with popular formats such as SSL or TLS when transmitting it. This boosts the security of the data. It also upholds a company’s responsibility to maintain data privacy in the enterprise environment.
Allocating investments towards adequate, updated, and continuous cybersecurity measures helps robust data retention and access controls. Additionally, it guarantees that audit trails are appropriately configured and documented, and data reports are generated in compliance with legal requirements.
To further mitigate security risks, consider the following:
SharePoint serves as a robust central repository for a company's workflows, data, and collaboration resources. For users of dated or on-premise SharePoint software, exploring the advantages and updated features of a cloud based SharePoint site is essential for staying competitive and efficient. A successful migration from on-premise to online requires meticulous understanding and preparation.
Migration teams must diligently identify and prepare data, select appropriate migration methods and tools, and conduct thorough testing and security protocols throughout the migration process.
Organizations and leaders looking to transition to SharePoint online can maximize benefits by initiating the migration promptly. Working with a qualified and experienced IT vendor ensures a smooth and successful transition to the cloud. This support becomes particularly crucial when migrating from an 'end-of-life' or 'end-of-support' version of SharePoint. Such migrations can unlock significant growth and revenue potential by enabling teams to achieve unprecedented levels of efficiency and productivity.
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