Privacy Policy

We collect the following categories of personal information:

• Full name
• Email address
• Phone number, including mobile number if you opt in to SMS
• Job title
• Company name, address, and industry (where relevant to staffing or services)
• Resume, work history, skills, and qualifications
• Professional website or LinkedIn profile, if you share it
• Postal address, where relevant to a transaction or engagement
• The content of any message, form submission, attachment, or document you send us

If you opt in to receive SMS or text messages, we may also collect:

• Your mobile phone number
• Date and time of opt-in
• Source of opt-in (such as a web form, written consent, or recorded verbal consent provided to a Calance recruiter)
• The specific SMS program or communication category you subscribed to
• Records of any subsequent opt-out requests

SMS opt-in and consent data is collected and maintained separately from other personal information and is not shared with third parties except as necessary to deliver the messaging services (for example, platform providers and carriers). See Section 3 for full SMS data protection commitments.

We collect personal information:

• Directly from you through the Site, including career application forms and SMS opt-in forms
• Through written intake forms, paper forms, or digital forms you complete
• Through verbal consent provided to a Calance recruiter, documented with time, date, and program details
• From publicly available professional sources where you have made your information available for career or recruiting purposes
• From service providers that help us verify professional credentials or facilitate our staffing services (with your consent where required)

We use personal information for the following purposes:

• Evaluating job applications, candidate qualifications, and suitability for open IT roles
• Communicating with you about job opportunities — including roles you have not previously applied to, provided you have generally opted in to receive such messages — across contract, contract-to-hire, direct placement, and project-based IT positions
• Scheduling and conducting interviews, assessments, and follow-ups
• Providing application and interview status updates
• Supporting active engagements between you and Calance or Calance's clients
• Maintaining candidate records for future opportunities where you have consented to ongoing consideration

• Delivering the IT services, staffing solutions, and support you have requested
• Responding to inquiries submitted through Site forms
• Managing client and contractor relationships
• Sending transactional, operational, and service-related communications

• Sending recruiter-candidate outreach messages about IT job opportunities
• Providing application and interview updates
• Delivering customer service and engagement-related communcommunications for active placements

We do not use SMS opt-in data for general marketing, newsletter distribution, or promotional purposes unrelated to IT staffing and recruitment.

• Personalizing your experience on the Site
• Analyzing Site usage and improving our services
• Maintaining the security and functionality of the Site

Calance operates SMS programs exclusively to support IT Staffing & Recruitment communications. This includes:

• Recruiter-candidate outreach about IT job opportunities, including contract, contract-to-hire, direct placement, and project-based roles
• Messages about open positions that match your profile and qualifications, including roles you have not previously applied to
• Application and interview status updates
• Interview scheduling and confirmations
• Customer service and support for active staffing engagements

These messages are part of our IT Staffing services as described at https://www.calanceus.com/services/it-staffing(opens in new tab).

You will only receive SMS messages from Calance if you have expressly opted in through one of the following methods:

• Submitting your mobile number through a Site form that explicitly references SMS consent (such as www.calanceus.com/careers/sms-optin(opens in new tab))
• Giving written consent on a Calance-supplied paper or digital intake form
• Giving recorded verbal consent to a Calance recruiter who has documented the time, date, and specific SMS program

Message frequency tracks job opportunities and stage of engagement. Recruitment outreach typically runs 1 to 4 messages per month, with higher frequency possible during active interview processes or active staffing engagements.

Message and data rates may apply. Check with your mobile carrier for plan-specific details.

Consent to receive SMS messages is not a condition of employment, applying for any job, or any other transaction with Calance.

Reply STOP to any Calance SMS message at any time to unsubscribe. You will receive one final confirmation message confirming your opt-out, and you will no longer receive SMS messages from that program.

Reply HELP to any message for assistance, or contact us at connect@calance.com.

• Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
• All text messaging originator opt-in data and consent information is excluded from any data sharing arrangements.
• We will not share your SMS opt-in or consent status with any third party for purposes unrelated to providing the SMS messaging services.
• We may share your personal data, including your SMS opt-in or consent status, only with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
• SMS consent data is collected and maintained separately from other personal information.

We do not sell personal information. We may share personal information with:

• Service Providers: Third-party vendors who assist us in delivering our IT staffing and recruitment services, IT operations, website hosting, data storage, and messaging delivery (including SMS platform providers and carriers).
• Clients: With your consent, we may share your professional qualifications and candidacy information with client companies for whom we are staffing IT roles.
• Legal & Compliance: When required by law, legal process, or to protect the rights and safety of Calance, our clients, candidates, or others.

We require all service providers to adhere to data protection obligations consistent with this Privacy Policy.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, or to opt out of certain processing activities. To exercise these rights, contact us at connect@calance.com.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.