Real-Time Support Assistant for Microsoft Teams microsoft-teams

Empower your employees with instant help right inside Microsoft Teams with askme-label No switching tabs. No delays.

AskMe Bot

AskMe is a real-time chatbot designed for organizations using Microsoft Teams. It leverages innovative technology to embed the Calance Service Desk within Teams for instant support and effortless interaction. Empower your team to resolve IT issues without leaving Teams.

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Instant Helpdesk Assistance

Initiate support by simply typing “Hi.” Your request is routed to a live agent in seconds.

Continuous updates on your issue status.

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On-Demand Information

Type “Help” at any time for instructions, usage guidance, or next steps.

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Scalable Globally

Supports simultaneous sessions for teams of any size, from startups to global enterprises.

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Seamless Integration

A comprehensive solution linking Teams users to Calance Service Desk via Genesys Cloud.

Why Choose askme
Microsoft Teams Bot?

  • Reduce friction: Resolve IT issues within Microsoft Teams. Teams, eliminating the need for external apps.
  • Accelerate resolution: Intelligent routing ensures swift responses.
  • Scale effortlessly: Built for growing teams and expanding organizations.
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Benefits for Your Organization

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Unified Experience: Integrates support directly in Microsoft Teams, eliminating the need for external apps.
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Enhanced Productivity: Saves time by routing issues intelligently.
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Reliable: Built on robust architecture to ensure high availability.
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Secure: Your messages are relayed securely through encryption.
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Schedule a Call

Explore how AskMe, our Smart Helpdesk Teams Bot deflects tickets, cuts wait times, and scales support.

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Thank you for filling out the form!

We will get back to you shortly to assist with your IT Help Desk requirements. For any immediate inquiries, reach out to us at connect@calance.com