Real-Time Support Assistant for Microsoft Teams 
Empower your employees with instant help right inside Microsoft Teams with No switching tabs. No delays.

AskMe is a real-time chatbot designed for organizations using Microsoft Teams. It leverages innovative technology to embed the Calance Service Desk within Teams for instant support and effortless interaction. Empower your team to resolve IT issues without leaving Teams.
Instant Helpdesk Assistance
Initiate support by simply typing “Hi.” Your request is routed to a live agent in seconds.
Continuous updates on your issue status.
On-Demand Information
Type “Help” at any time for instructions, usage guidance, or next steps.
Scalable Globally
Supports simultaneous sessions for teams of any size, from startups to global enterprises.
Seamless Integration
A comprehensive solution linking Teams users to Calance Service Desk via Genesys Cloud.
Why Choose
Microsoft Teams Bot?
- Reduce friction: Resolve IT issues within Microsoft Teams. Teams, eliminating the need for external apps.
- Accelerate resolution: Intelligent routing ensures swift responses.
- Scale effortlessly: Built for growing teams and expanding organizations.

Benefits for Your Organization

Schedule a Call
Explore how AskMe, our Smart Helpdesk Teams Bot deflects tickets, cuts wait times, and scales support.
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We will get back to you shortly to assist with your IT Help Desk requirements. For any immediate inquiries, reach out to us at connect@calance.com