In B2B / enterprise operations where financial and project management systems operate concurrently, having a seamless, accurate flow of invoice payments is critical. The Calance integration between Procore (project / construction management) and Xero (accounting / financial management) enables approved invoice payments in Xero to be sent automatically to Procore. This reduces manual reconciliation, improves accounting accuracy, and ensures project financials reflect real payment status.
This document explains how to set up and maintain this Invoice Payment sync feature with technical clarity to support service deployments, IT / integration teams, project finance departments.
To have this integration work correctly and reliably, several prerequisites must be met. Missing any of these can lead to failed syncs, missing or incorrect data.
|
Requirement |
Purpose / What Happens If Not Met |
|
Invoice in Xero is Approved |
Only approved invoice payments are eligible for being sent to Procore. If payment is not approved, it will not be picked up. calanceus.com |
|
Proper Invoice Payment Data |
The invoice payment in Xero must have all required metadata (date, amount, invoice reference) accurately entered; otherwise mapping may fail or result in missing data in Procore. |
|
Vendor / Contact Sync |
The vendor to which payment is being made must already be synced between Xero and Procore. If vendor does not exist or has mismatched identifiers, the payment record may misassign or fail. |
|
Integration User Permissions / Credentials |
The integration must have rights in both systems to read approved payments in Xero and create / update payment records in Procore. Without correct API / service account permissions, sync attempts may fail. |
|
Connectivity & Integration Platform Health |
The underlying integration platform (in this case, Dimension Cloud by Calance) must be properly configured, running, and accessible. Any outages or misconfigs here will hamper data flow. |
The first operational step is in Xero, where the invoice payment must be in a state that qualifies for syncing.
Once the payment is approved and data is in order, you trigger the sync.
Proper mapping of the payment data and its related metadata is essential for accurate financial reporting and project cost tracking.
To ensure this sync process is reliable, accurate, and aligned with your organization’s service level expectations, adopt strong operational practices:
Here are some problems that B2B service teams may encounter in this integration, with likely causes and suggested resolutions:
|
Problem |
Likely Cause |
Resolution |
|
Payment doesn’t appear in Procore after sync |
Invoice payment in Xero was not approved, or payment lacks required fields |
Verify approval status; ensure all mandatory fields are populated; re-trigger sync |
|
Vendor mismatch or missing vendor in Procore |
Vendor record not synced or mismatched identifiers |
Ensure vendor/contact exists in Procore; sync vendor first; adjust vendor metadata to match across systems |
|
Duplicate payments appear, or same payment sent twice |
Sync re-sent without proper tracking or idempotency; missing unique identifiers |
Implement or verify unique IDs; ensure “Get All Payments” filters out already‐synced payments |
|
Payment amount or date wrong in Procore |
Data entry error in Xero; mapping misalignment; time zone / date formatting issue |
Check payment record in Xero, verify mapping rules; investigate formatting settings; correct and resync if necessary |
|
Performance lag / slow syncs |
Large volume of pending payments; integration platform overloaded |
Consider incremental syncs; schedule during off-hours; ensure infrastructure (API limits, service quotas) are sufficient |
For service-oriented, B2B organizations, automating invoice payment syncs from Xero to Procore via Calance’s integration delivers tangible benefits: aligned financials, reduced manual effort, better visibility into project finances, and stronger audit trails.
The key success factors are:
If these are done well, your accounts payable, project finance, and operations teams will have a smoother, more reliable process, with fewer errors, less duplication, and clearer financial control.