Offshore Outsourcing Services

Calance’s offshore outsourcing services provide flexible IT support through direct or hybrid models with onshore, offshore, or blended delivery options. These services offer cost-efficient solutions while connecting you with skilled professionals in the US and India. With 24/7 coverage enabled by time zone differences, outsourcing helps reduce costs, improve efficiency, and scale resources quickly. Beyond IT support, Calance brings offshore expertise in Business Intelligence and Data Science, turning complex data into clear insights that strengthen operations and guide smarter decisions. Every engagement is customized to your business needs, helping optimize performance and drive growth.

Our Offshore Outsourcing Services

As a leading offshore outsourcing company, Calance delivers flexible services managed by experienced professionals who understand global IT demands and align with your unique business needs.

Hybrid Delivery Model

Local expertise with direct collaboration and cultural alignment
Faster decision-making and turnaround through real-time communication
Easy integration with internal teams for consistent delivery
Full control over IT projects while accessing skilled professionals

Offshore IT Outsourcing

Resource-efficient access to a global talent pool through offshore outsourcing services
Scalable resources to support changing business needs
24/7 coverage through time zone advantages
Reduced overhead costs without compromising quality

Hybrid Delivery Model

A combination of onshore presence and offshore flexibility
Tailored resource allocation to match business priorities
Agility to support distributed teams and complex projects
This model balances cost savings with collaboration to deliver value

Business Intelligence and Data Science Outsourcing

Resource-efficient access to a global talent pool through offshore outsourcing services
Scalable resources to support changing business needs
24/7 coverage through time zone advantages
Reduced overhead costs without compromising quality

Trusted by World-Class Businesses

Preferred Partner of Leading Global Enterprises

Deep technical expertise with a client-first approach

Reliable and scalable offshore outsourcing services across industries

Proven results that help businesses innovate, grow, and compete globally

Top Benefits of Outsourcing with Us

Our offshore outsourcing services provide the flexibility to deliver advanced business intelligence and data science, along with core IT functions such as application development, application production support, and IT help desk services, from cost-efficient offshore locations. By leveraging skilled talent in the US and India, you can reduce costs, improve efficiency, and extend coverage across time zones. This allows your teams to stay focused on core business priorities while experienced professionals manage critical IT services.

Choose from onshore, offshore, or hybrid models based on budget
Pay only for the resources and services you need
Scale costs up or down as your business requirements change

Dedicated teams within our offshore outsourcing services are committed to delivering high service standards
Proven processes to maintain accuracy and reliability
Consistent performance across projects of any size or complexity

24/7 service availability through global coverage
Continuous work cycles for faster project delivery
Reduced downtime with proactive monitoring across regions

Access to experienced IT professionals across multiple domains
Expertise in handling complex systems and emerging technologies
Reliable support tailored to industry-specific needs

Clear communication with global clients and teams
Smooth collaboration without language barriers
Consistent documentation and reporting for transparency

Unlike many offshoring companies that only cover IT Services, Calance also delivers Business Intelligence and Data Science expertise.
Advanced analytics, dashboards, and predictive insights to complement IT support.
Data-driven strategies that help optimize operations and accelerate business growth.

How Our Offshore Outsourcing Process Works

Our offshore outsourcing services process follows a structured path that keeps delivery predictable and focused on results.

Understand your business goals and outsourcing requirements Identify functions and activities best suited for IT services outsourcing Select an outsourcing delivery model—onshore, offshore, or hybrid

Match the right outsourcing model to project size and scope Define involvement levels for smooth outsourcing collaboration

Share a customized outsourcing proposal with clear terms Set SLAs covering quality, confidentiality, and delivery timelines

Assign our offshore experts to your project or operations team Engagement initiation including aligning processes to your organization’s requirements

Execute project tasks or begin operational support using proven methods such as Agile for projects and ITIL for support Provide continuous progress and performance updates along with transparent communication

Track performance using analytics and SLA benchmarks Conduct regular reviews to maintain outsourcing service quality

Scale outsourcing resources as business needs shift Optimize processes to improve efficiency and long-term value

Understand your business goals and outsourcing requirements
Identify functions and activities best suited for IT services outsourcing
Select an outsourcing delivery model—onshore, offshore, or hybrid

Match the right outsourcing model to project size and scope
Define involvement levels for smooth outsourcing collaboration

Share a customized outsourcing proposal with clear terms
Set SLAs covering quality, confidentiality, and delivery timelines

Assign our offshore experts to your project or operations team
Engagement initiation including aligning processes to your organization’s requirements

Execute project tasks or begin operational support using proven methods such as Agile for projects and ITIL for support
Provide continuous progress and performance updates along with transparent communication

Track performance using analytics and SLA benchmarks
Conduct regular reviews to maintain outsourcing service quality

Scale outsourcing resources as business needs shift
Optimize processes to improve efficiency and long-term value

When to Consider Offshore Outsourcing?

Offshore IT services become valuable when it aligns with key business goals. Here are five situations where it delivers the greatest impact:

Lower YourCosts
Outsourcing helps reduce expenses while maintaining quality.
- Cut spending on salaries, infrastructure, and overhead
- Achieve measurable savings without affecting performance
Access Skilled Talent
Global teams provide expertise that may not be available locally.
- Gain specialists in IT, support, and emerging technologies
- Strengthen capabilities with a broader talent pool
Scale Teams Quickly
Flexibility is utmost critical when project demands change.
- Expand or reduce teams in line with project and operational requirements
- Handle seasonal peaks or urgent needs without hiring delays
Speed Up Delivery
Time-zone coverage and agile methods keep projects moving.
- Ensure round-the-clock progress for faster completion
- Shorten development cycles and accelerate launches
Focus on Core Work
Internal teams can concentrate on strategic priorities.
- Free staff from tactical or technical tasks
- Direct resources to strategy, innovation, and growth

By considering offshore IT services in these areas, businesses gain cost savings, faster delivery, and the flexibility to remain competitive.

Why Choose Us for IT Services Outsourcing?

We provide reliable IT services outsourcing designed to cut costs, improve response times, and strengthen customer loyalty. Our approach is simple—measurable results, proven systems, and a team fully focused on your customers.

Talk to an Expert →

25+ Years | Proven Delivery

Delivering outsourced IT services across industries.

60% Faster | Quick Resolution

Achieved after onboarding our support process.

24/7 Support | Global Coverage

Multilingual service across phone, chat, email, and social platforms.

40% Savings | Cost Efficiency

Cut operational costs compared to in-house teams.

Industries we serve

At Calance, our offshore outsourcing services support a wide range of industries, from finance to healthcare, helping businesses scale, reduce costs, and improve efficiency.

3d-cartoon-portrait-working-woman-celebration-labour-day 9

Financial Services

We provide secure and compliant outsourced DevOps and business intelligence experts to financial services and fintech companies. In addition to offshore development, back-office operations are handled with strict data protection in mind.

3d-cartoon-portrait-working-woman-celebration-labour-day 7

Healthcare

We provide hospitals and healthcare networks with 24/7 IT help desk and remote support services. This ensures end users receive continuous assistance and systems operate reliably and efficiently.

3d-cartoon-portrait-working-woman-celebration-labour-day 8

Pharmaceuticals

Clinical research requires a lot of business intelligence and data science services to achieve its objectives effectively. Our offshore teams provide clients with experts needed at scale to build solutions that drive more effective outcomes.

Manufacturing

From NOC/ SOC operations to application developments and systems integrations, our offshore experts provide effective monitoring to ensure secure undisrupted operations along with automating workflows and generating valuable insights.

3d-cartoon-portrait-working-woman-celebration-labour-day 10

IOT Device manufacturers and IOT software providers

We provide startups and tech enterprises with offshore services for software development and DevOps support. We also deliver managed IT services that give them the flexibility and scalability to expand quickly.

Real Estate

Leveraging emerging technologies like AI to automate workflows and provide actionable insights is a key opportunity for the real estate industry. Our offshore AI and emerging technologies group provides customers with creative and innovative solutions to improve performance.

Offshore Outsourcing Services