Privacy Policy

Personal information you provide directly

• Full name
• Email address
• Phone number, including mobile number if opting in to SMS communication
• Job title
• Company name, address, and industry
• Business website or LinkedIn profile, if you share it
• Postal address, where relevant to a transaction or engagement
• The content of any message, form submission, attachment, or document submitted to us

Technical information collected automatically

• IP address and approximate geolocation derived from it
• Device type, model, and unique device identifiers
• Browser type, version, and language
• Operating system and version
• Referrer URL, including paid ad campaign source, UTM parameters, and ad click ID
• Date, time, and duration of website visits

Behavioral information

• Pages visited, scroll depth, and click paths on the Site
• Time spent on individual pages
• Form interactions, including partial submissions
• Email opens, clicks, bounces, and unsubscribes
• Webinar and event attendance
• Ad impressions and clicks delivered through LinkedIn, Meta, Google, and similar networks
• SMS delivery, response, and opt-out data, if you've opted in

Voluntarily provided information

• Information provided to access whitepapers, eBooks, reports, or downloadable resources
• Webinar, event, or workshop registration details
• Survey or poll responses
• Free-text content submitted through contact forms, support requests, or live chat
• Photos, attachments, or documents uploaded or shared voluntarily
• Feedback, testimonials, or case study contributions

Job applicant information

If an application is submitted through careers@calance.com, recruiting@calance.com, calancejobs.com, jobs.calance.com, LinkedIn job postings, or any other recruitment channel operated by Calance, the following information may be collected:

• Resume or CV
• Employment history and educational background
• Professional certifications
• References and their contact details, as provided by the applicant
• Right-to-work and visa status information
• Background check, DBS, and verification results conducted by authorized third-party vendors with consent
• Pre-employment assessment results
• Interview notes prepared by recruiters and hiring managers

Salary expectations and compensation history, where permitted by applicable law  

SMS opt-in and consent data

If SMS or text communications are opted into, the following information may be collected:

• Mobile phone number
• Date and time of opt-in
• Source of opt-in (such as a web form, written consent, or recorded verbal consent provided to a Calance recruiter or representative)
• The specific SMS campaign, program, or communication category subscribed to
• Records of any subsequent opt-out requests

This information is maintained separately from other categories of personal information. Please refer to Section 5 for details on how this data is protected.

Information collected from third parties

Information may also be obtained from third-party sources, including:

• LinkedIn, when information is submitted through a Calance LinkedIn Lead Gen form
• Public business directories for B2B sales prospecting
• Referral or co-marketing partners, where consent has been provided
• Service providers that enrich incoming leads with firmographic data

We use personal information for the following purposes:

• Understanding how visitors use the Site
• A/B testing pages and forms
• Identifying and fixing bugs
• Improving conversion paths

Security and fraud prevention

• Detecting and blocking suspicious activity
• Preventing scraping and abuse
• Investigating security incidents

Legal and compliance

• Complying with applicable laws and regulations
• Responding to lawful requests from authorities
• Enforcing our agreements
• Establishing or defending legal claims

What our SMS program does

Calance operates SMS programs to support recruiter-candidate outreach, customer service for active engagements, and program-related communications. You'll only receive SMS messages from Calance if you've opted in by:

• Submitting your mobile number through a Site form that explicitly references SMS consent, or
• Giving written consent on a Calance-supplied form, or
• Giving recorded verbal consent to a Calance recruiter who has documented the time, date, and program

Opt-out

Reply STOP at any time to any Calance SMS to opt out. You'll receive one confirmation message and then no further marketing or recruiting SMS from that program.

SMS data protection commitments

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

We use cookies, pixels, tags, local storage, and similar technologies on the Site.

Categories of cookies and trackers we use

Managing cookies

Most browsers let you block or delete cookies through their settings. You can also manage marketing cookies through:

• LinkedIn ad settings at linkedin.com/psettings/advertising
• Meta ad preferences at facebook.com/adpreferences
• Google ad settings at adssettings.google.com
• Industry-wide opt-outs at youronlinechoices.com (EU), aboutads.info (US DAA), or networkadvertising.org (US NAI)

If your browser sends a Global Privacy Control (GPC) signal or a Do Not Track signal, we'll treat it as an opt-out of "sale" and "sharing" under California law for the browser session.

Blocking some cookies may limit certain Site features.

Legal obligations

We may disclose personal information if required by law, court order, or a lawful request from a government authority, or to establish, exercise, or defend legal claims.

Business transactions

If Calance or any DTS Group entity is involved in a merger, acquisition, financing, restructuring, sale of assets, or bankruptcy, personal information may be transferred to the acquiring or successor entity. We'll notify you of any such transfer that materially changes how your information is handled.

With your consent

We may share information for other purposes if you've explicitly consented.

What we never do

• We don't sell mobile information or SMS opt-in data
• We don't share SMS opt-in data with third parties for purposes unrelated to delivering the SMS service.
• We don't share resume or candidate data with clients without your prior consent.

We apply administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and loss.

Technical and organizational measures

• Encryption in transit using TLS 1.2 or higher
• Encryption at rest for sensitive data stores
• Multi-factor authentication on internal systems
• Role-based access control with least-privilege principles
• Network segmentation and firewall controls
• Endpoint protection and patch management
• Activity logging and audit trails
• Regular vulnerability scanning and penetration testing
• Annual security awareness training for all staff
• Incident response runbooks and a documented breach notification process

This Privacy Policy was last updated on 22 May 2026