IT Infrastructure and Operations
The foundation of our IT infrastructure and operations practice is built on a set of ITIL-based controls that support the functions responsible for your technical operations. Our services are customized and comprehensive, providing what you need to achieve your business goals.
Our team uses a hybrid model, including U.S. and off-shore members to monitor, manage, and support your business — whether on-premises, cloud, or at our facility.
IT Is a Key Element of Your Business’ Success
Having the right team of information technology experts ensures continuity of your business operations. It’s also the best way to optimize your data security and ensure compliance with industry regulations. Let us help you take care of all of your IT needs, so that you can focus on running your business — without the headaches or substantial investment costs that would be to have an in-house team.
IT Infrastructure and Operations Resources
10 Reasons to Hire a Managed IT Services Provider
In a recent article from Entrepreneur, high-performance growth marketer Chris Porteous argues that the growth of your business depends heavily on its IT infrastructure ...
5 Tips for Choosing a Managed IT Services Provider
If you’re considering a managed IT services provider (MSP), then chances are you’ve spent some time analyzing your pain points, ...
Offshore, Onshore or Hybrid–Choosing the Best IT Outsourcing Model
The efficacy of traditional models maintaining physical IT infrastructure and development teams has been present and debated for some time now ...
Service Desk Support for Nobel Biocare
Nobel Biocare has multiple software systems that are installed in labs and dental offices. The team at Nobel Biocare was looking for assistance ...
Case Study Westview Cloud Backup
As Westview is comprised of multiple divisions in many locations, managing data and maintaining proper accessible backups were significant ...
Managed Services for Isuzu
Isuzu was experiencing some difficulties with their method of supplying vital dealer information, which was centered on a system that oftentimes ...
Enjoy Peace of Mind With 24/7 Support
Our service desk and systems engineering teams work 24/7, so we’re always available to help your end-users and resolve major issues quickly when they happen.
Benefits of having us as your IT team include:
Continuous proactive monitoring
Predictable monthly costs
ITIL-based infrastructure management services
Over 20 years of experience
Let one of our IT experts know about your organization’s requirements, and we will work with you to arrange a set of IT managed services tailored to your needs.
Whether you need a help desk to provide support for a specific set of applications and solutions, or a full ITIL-based service desk to cover all of your IT services, with Calance, you’ll always have the peace of mind knowing that we will be here, working with you and supporting your end users.