Improve Your IT Infrastructure and Operations

Get Started

IT Infrastructure and Operations

The foundation of our IT infrastructure and operations practice is built on a set of ITIL-based controls that support the functions responsible for your technical operations. Our services are customized and comprehensive, providing what you need to achieve your business goals.

Our team uses a hybrid model, including U.S. and off-shore members to monitor, manage, and support your business — whether on-premises, cloud, or at our facility.  

service-deck

Service Desk and Help Desk

Ensuring your end-users are well supported — whether working at the office or remotely — is crucial for your business operations and employee productivity. This means having access to IT assistance whenever they need it.

infr-manage

Infrastructure Management

Our IT infrastructure management includes managing IT policies and processes, equipment, data, and vendors to ensure that IT operations run smoothly and efficiently. This results in minimal downtime while maximizing business productivity. We can also help your company upgrade existing infrastructure, move to the cloud, or establish a hybrid solution.

teck-support

Onsite Technical Support Services

Our managed services include visits from an experienced engineer to your locations to support complex issues. Whether you’re experiencing laptop or printing problems or need assistance with networking equipment such as Wi-Fi, our highly skilled team is always here for you.

it-modern

Transformation & IT Modernization

The move to cloud-based services continues to provide organizations with opportunities to enhance and modernize their underlying IT services. Whether it’s cloud-based servers, software defined networks, cloud-based VOIP solutions, or virtual desktop infrastructure (VDI), Calance has a proven track record of helping organizations adopt and implement new technologies.

office365-icon

Office 365, Exchange, and Google Workspace

Cloud-based tools such as MIcrosoft O365 and Google Workspace are perfect for minimizing your infrastructure and operations footprint. They allow your teams to communicate and collaborate effectively, as well as maximize productivity. Let our cloud experts remove the stress and burden of managing your cloud-based environments.

voice-icon

Voice, Video, and Chat Communications

Remote work has made voice, video, and chat communications crucial to your business operations. Our skilled engineers can service and troubleshoot and/or synchronize such applications, including cloud-based chat, phone services, and video conferencing platforms.

IT Is a Key Element of Your Business’ Success

Having the right team of information technology experts ensures continuity of your business operations. It’s also the best way to optimize your data security and ensure compliance with industry regulations. Let us help you take care of all of your IT needs, so that you can focus on running your business — without the headaches or substantial investment costs that would be to have an in-house team.

Get Started

IT Infrastructure and Operations Resources

Blog

Offshore, Onshore or Hybrid–Choosing the Best IT Outsourcing Model

Read More

Blog

5 Tips for Choosing a Managed IT Services Provider

Read More

Blog

Is Your Managed IT Services Provider Getting the Job Done?

Read More

Blog

10 Reasons to Hire a Managed IT Services Provider

Read More

Blog

Leave background DevOps to us so your app developers can focus on value-adding functionality

Read More

Blog

Rethink IT: How to use your service desk more strategically

Read More

Blog

How much is IT support costing your business?

Read More

Blog

Why you should outsource your IT service desk in a WFH world

Read More

Blog

Update your company’s online presence for the digital age

Read More

Who We Help With IT Infrastructure and Operations


yamaha-logo-3858 isuzu logo-1kubota-logopng

See Why Businesses Trust Calance’s IT Infrastructure and Operations Services

Enjoy Peace of Mind With 24/7 Support

Our service desk and systems engineering teams work 24/7, so we’re always available to help your end-users and resolve major issues quickly when they happen. 
Benefits of having us as your IT team include:  

  • Customized solutions
  • Continuous proactive monitoring
  • Predictable monthly costs
  • ITIL-based infrastructure management services
  • Faster response time
  • Exceptional service
  • Over 20 years of experience
 

Let one of our IT experts know about your organization’s requirements, and we will work with you to arrange a set of IT managed services tailored to your needs. 
Whether you need a help desk to provide support for a specific set of applications and solutions, or a full ITIL-based service desk to cover all of your IT services, with Calance, you’ll always have the peace of mind knowing that we will be here, working with you and supporting your end users.

See how Calance supports your operations