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How much is IT support costing your business?

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Many organizations do not actually know how much IT support costs them. Sure, they probably know exactly how much they spend on wages, software and...

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Why you should outsource your IT service desk in a WFH world

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With COVID-19 causing many employees to work from home, it’s critical that companies have a safe and smart IT service desk. For modern organizations...

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Update your company’s online presence for the digital age

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For the last decade, American businesses have been undergoing a digital transformation. They have been streamlining operations and automating...

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What is digital transformation and why does it matter?

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Digital transformation represents a dramatic reimagination of the ways an organization utilizes people, processes and technology to alter and enhance...

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How digital transformation improves the customer experience

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As the coronavirus ravaged the country, devastating the economy and upending Americans’ daily lives, the restaurant industry was among the hardest...

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Why understanding the cloud helps manage costs

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Businesses are increasingly moving to the cloud. Organizations of all sizes and types are recognizing the valuable cost savings, as well as the...

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Hyper-converged infrastructure: a simpler, scalable solution

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They say necessity is the mother of invention, but sometimes simplicity sires a son. In any industry, the marriage of technological advances and new...

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VoIP 101: A guide to phone and video conferencing solutions

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It wasn’t long ago that the only real option for making internet calls was Skype. The earliest Voice over Internet Protocol (VoIP) player dominated...

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All you need to know about ransomware

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One of the biggest issues in cybersecurity today is ransomware. This nasty type of malware denies victims access to their network – usually by...

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